Credit Policy
The following Terms apply to any Discount Code or Voucher Code, or Voucher:
- All discount codes, voucher codes or vouchers will expire after 12 months, unless stated otherwise. To confirm the date of expiry: email info@wildernessretreats.co.uk.
- All discount codes, voucher codes or vouchers can only be applied to new bookings. They cannot be used towards balance payments for existing bookings.
- All discount codes, voucher codes or vouchers – including those generated by referral codes – do not apply for any private group bookings. If you want to book as a private group – please contact us at info@wildernessretreats.co.uk to discuss – we have alternative discounts available to private groups depending on group size.
- All discount codes, voucher codes or vouchers have zero cash value equivalent, and cannot be exchanged or replaced if lost.
- Discount codes, voucher codes or vouchers may not be transferred between customers.
- A discount code can only be used once. If a trip is cancelled either by the Supplier / Principal or by you, it will not be reinstated.
- We reserve the right to cancel discount codes, vouchers codes or vouchers at any time.
- Discounts including investor discounts, partner offers, trailblazer offers, or any other promotions cannot be used in conjunction with one another at any time. Only one discount can be applied per booking – the highest discount will automatically be applied at the checkout.
Last updated: 20 August 2025